Ferret Hosting

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Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A popup will open. It offers exhaustive info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of educational video clips describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, check out our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers real solutions. We constantly "revamp" our FAQ section with new Q&A's so as to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a fantastic team of tech support engineers available 24-7 and ready to assist you with any question. Each support ticket you open will be responded to in less than sixty minutes (the average support ticket response time is only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 106729

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com