American Facility

Steadfast in Chicago, Ilinois, USA

chicago buildingdata servers


FULLY REDUNDANT NETWORK

server closetsAs a valued web hosting client of “Ferret Hosting”, you will enjoy all the benefits of a state-of-the-art data center located in Chicago, Illinois, and owned by the well-known US company Steadfast Networks, which also provides the physical environment necessary for keeping the servers up and running 24 hours a day, 7 days a week.

The internal network of the data center is composed of redundant Cisco 6500 (SUP720) core routers/switches, Cisco 3560-E series distribution layer switches and Cisco 2950/2960 aggregation/customer layer switches. The network is fully meshed and redundant with several major backbone providers and an international peering network.

OPTIMAL ROUTE SELECTION

usa data backbone

The data center where the servers are co-located has an excellent peering network, including major backbone providers, such as Layer(3), NTT and nLayer, which are among the top network service providers. BGP is used for optimal route selection and automatic failover.

usa chicago officeThe in-house operation center is staffed with skilled technicians that are available 24 hours a day, 7 days a week. The service is backed up by an industry-leading 100% network uptime SLA.

Our own server network includes a vast number of servers, which are being monitored 24/7/365. We maintain basic production servers, backup servers, as well as administrative, spare and dedicated servers.

Customer Login

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Support

 
US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-0646
UK PHONE : +44-20-7993-2673
AU PHONE : +61-2-8014-8213


Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA

Live Chat work hours:
HOST ID # 106729
Monday to Sunday:
09.00 AM - 02.00 AM GMT/UK
04.00 AM - 11.00 PM EST/US
06.00 PM - 08.00 AM EST/AU
*If you are a current customer, please use the trouble ticket system in your control panel. We are proud of the support we provide, and track each step to improve our customers experience.


© Ferret Hosting 2012